Log in to access your LuckyHour account and wallet
LuckyHour Account Login
To sign in to your LuckyHour account, you need an active registered profile. Use the same email (or username, if you set one) and password you created at sign-up. If you forgot your password, the reset link sends to your registered email, and the account stays locked until you confirm the change.
LuckyHour login works on a PC through a standard web browser and on mobile through your phone’s browser. For players in Canada, the platform may ask for identity checks before you can withdraw, so keep your profile details consistent with your government ID. Once signed in, you can view your balance, manage payment methods used for deposits and withdrawals, and update account security settings.
Login Security Measures At LuckyHour Casino (Canada)
- 2FA: LuckyHour supports two-factor authentication for account logins. After you enter your password, the site asks for a time-limited one-time code from an authenticator app (TOTP) or an SMS code to a Canadian mobile number. Enable 2FA in the account security settings, save the recovery codes in a safe offline place, and don’t reuse the same 2FA method on multiple accounts when an authenticator app is available.
- Password: Use a unique password you don’t use on email, banking, or other gambling sites. Aim for 14+ characters with a mix of upper- and lower-case letters, numbers, and symbols, or use a passphrase (for example, four to five unrelated words) stored in a password manager. Change your password right away if you reused it elsewhere, shared it, entered it on a public computer, or suspect your email account was accessed.
- Notifications: LuckyHour sends security alerts for new device or new browser sign-ins, password changes, 2FA changes, and withdrawal requests. Turn on email alerts and, if offered, SMS alerts to a Canadian number; keep your email inbox secured with its own 2FA so alerts can’t be intercepted. Review the login history/device list in your account settings and revoke sessions you don’t recognize.
How To Log In To Your LuckyHour Account In Canada
- Open LuckyHour in your browser or the LuckyHour mobile site, then tap Log In on the top right.
- Enter the email address or username you used during registration, and type your password.
- If LuckyHour prompts extra verification, complete it: enter the one-time code sent by email or SMS, or approve the sign-in in your authenticator app.
- Select Log In to access your account, then confirm you can see your balance and cashier section to verify you’re signed in.
Account Verification After Login In LuckyHour
After you sign in, LuckyHour typically prompts an account check when you try to withdraw, change sensitive account details, or when activity triggers a compliance review under Canadian AML requirements.
- When verification is required: First withdrawal request; withdrawals above a set internal threshold; switching or adding a new withdrawal method (for example, moving from Interac e-Transfer to a bank transfer); changing legal name, date of birth, or residential address; unusual login patterns (new device, new IP, repeated failed logins); chargebacks or deposit disputes; a request to raise deposit or loss limits; random spot-checks tied to risk scoring.
- ID: A clear photo or scan of a valid government-issued photo ID (Canadian driver’s licence, provincial/territorial photo ID card, Canadian passport, PR card). The document must be unexpired, show full name and date of birth, and match the LuckyHour profile details.
- Address: Proof of address dated within the last 90 days, such as a utility bill, bank statement, credit card statement, or a government letter (CRA notice, Service Canada letter). The document must show your full name and current residential address in Canada.
- Payment method: Evidence that the payment method belongs to you. For cards, casinos commonly ask for a photo of the card with the middle digits masked and the CVV hidden; for bank-related withdrawals, a void cheque or direct deposit form; for Interac e-Transfer, a screenshot or PDF showing your name and the sending bank account details.
- Source of funds (when requested): Recent pay stubs, a bank statement showing payroll deposits, or documentation for large one-time deposits (sale of assets, inheritance letter, investment account statement). LuckyHour typically requests this when deposit volume or withdrawal size doesn’t match the account’s prior activity.
- Name mismatch handling: If the name on the payment method or documents differs from the LuckyHour profile, verification usually pauses withdrawals until you update the profile to the legal name on the ID or provide supporting documents (for example, a marriage certificate or legal name change certificate).
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